Diploma of Leadership and Management Course code: BSB51918
This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of expertise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems and, identify, analyse and synthesise information from a variety of sources.
UNITS OF COMPETENCY: BSB51918
Support the recruitment, selection and induction staff
Manage quality customer service
Lead and manage effective workplace relationships
Lead and manage team effectiveness
Manage people performance
Ensure a safe workplace
Facilitate continuous improvement
Manage operational plan
Develop and use emotional intelligence
Manage budgets and financial plans
Online Courses Offered
GITM offers online courses that provide qualifications that are nationally recognised and accredited. Our strong point is good student resources and quality course materials to help students improve skills, competency levels and confidence. We continue to add courses and qualifications that suit a wide range of students in a wide range of circumstances while offering excellent backup and support.